Articles on: FAQ

How to extend a reservation

Can I extend my car rental reservation with Nolo Boss?

At Nolo Boss, we strive to accommodate your needs and understand that plans can change, requiring you to extend your car rental period. If you find yourself needing more time with your rental car, the process is straightforward but requires a new reservation to ensure that your preferred vehicle remains available.

Why do I need to make a new reservation to extend my rental period?

To extend your rental period, you must make a new reservation. This policy is in place because we need to verify the availability of the vehicle. Since we guarantee that customers receive the exact car they book, we must ensure that your vehicle has not been booked by another customer for the dates you wish to extend.

Steps to Extend Your Reservation:

Check Availability:
Before your rental period ends, log in to your Nolo Boss account and check if your current vehicle is available for the extended dates. You can do this by searching for the car just as you did during your initial booking.
Make a New Reservation:
If the car is available for the additional dates, proceed to book the vehicle just as you did initially. Ensure that the pick-up and return times align with your current rental period to ensure seamless continuation.
Complete the Booking:
Follow the usual booking process to confirm your reservation. You’ll receive a confirmation just like your original booking, ensuring that everything is set for your extended period.
Vehicle Return and Re-Pickup:
Depending on the specific circumstances and availability, you may be required to return the vehicle at the end of the original rental period and then pick it up again. This procedure will be clearly communicated to you during the booking process.

What if the car is not available for an extension?

If your current rental car is not available for an extension, we will do our best to find a suitable alternative that meets your needs. You can search our extensive fleet for another vehicle that is available for the new dates and make a reservation accordingly.

Tips for a Smooth Extension Process:

Plan Ahead: As soon as you know you’ll need the car for longer, check the availability and make the necessary arrangements to avoid last-minute hassles.
Contact Us:

If you have any questions or need further assistance with extending your rental, please do not hesitate to contact our customer service team. We are here to help you enjoy a seamless and satisfying rental experience with Nolo Boss.

By following these steps, you can ensure that your travel plans remain flexible and catered to your needs while adhering to our availability policy to deliver the exact car you expect. Thank you for choosing Nolo Boss for your car rental needs!

Updated on: 22/05/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!